Privacy policy

Privacy Policy

Last updated: October 1, 2026

This Privacy Policy explains how Britoranza collects, uses and protects personal information when you visit or purchase from our website.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

Name
Billing and delivery address
Email address
Telephone number
Order and transaction information
Payment-related information required to process an order
Website usage and technical information

2. How We Use Your Information

We may use your information to:

Process and fulfil orders
Arrange delivery
Process payments and refunds
Communicate with you about your order
Provide customer support
Prevent fraud and protect our website
Improve our products, services and website
Comply with legal and regulatory obligations

3. Payment Information

Payment transactions may be processed through secure third-party payment providers. We do not intentionally store complete payment card details on our own systems when payment processing is handled by a third-party provider.

4. Sharing Information

We may share relevant information with service providers that help us operate our business, including payment processors, delivery providers, hosting providers, analytics services and technical support providers.

We only share information where reasonably necessary for the relevant business purpose or where required by law.

5. Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve the customer experience.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

No method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records and meeting legal obligations.

8. Your Rights

Depending on your circumstances and applicable law, you may have rights relating to your personal information, including rights to request access, correction or deletion of personal information.

9. Marketing Communications

Where required, we will obtain appropriate consent before sending marketing communications. You may unsubscribe from marketing communications where applicable.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by third parties.