Terms of service

Terms of Service

Last updated: October 1, 2026

1. About These Terms

These Terms of Service govern your use of the Britoranza website and purchases made through our online store.

By using our website or placing an order, you agree to these Terms of Service and our applicable policies.

2. Our Products

Britoranza offers home, kitchen and household products for customers in the United Kingdom.

We make reasonable efforts to ensure that product descriptions, specifications, images and pricing are accurate. Product appearance may vary slightly depending on screen settings and manufacturing variations.

3. Product Availability

All products are subject to availability. We reserve the right to correct errors, update product information or remove products where necessary.

4. Orders

When you place an order, you are making an offer to purchase the products selected at the displayed price and under the applicable terms.

We reserve the right to refuse or cancel an order where there is a genuine issue with availability, pricing, payment, product information, suspected fraud or another legitimate reason.

5. Pricing

Prices are displayed in British pounds sterling unless otherwise stated. Applicable taxes and delivery charges, if any, will be displayed before the customer completes the purchase.

6. Payment

Payments are processed through available secure payment methods provided during checkout.

7. Delivery

Delivery information, estimated processing times and shipping arrangements are described in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy and applicable UK consumer protection laws.

9. Faulty or Incorrect Products

If you receive a faulty, damaged or incorrect product, please contact us with your order details so that we can investigate and provide an appropriate resolution.

10. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, layout and other materials is owned by or licensed to Britoranza and may not be reproduced without appropriate permission.

11. Third-Party Brands

Where third-party brand names, trademarks or product names appear on our website, they belong to their respective owners. Unless expressly stated, Britoranza does not claim to be affiliated with, sponsored by, endorsed by or an authorised representative of those brands.