Shipping policy

Shipping Policy

Last updated: October 1, 2026

Thank you for shopping with Britoranza. We aim to provide clear and reliable delivery information to customers throughout the United Kingdom.

1. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday. Orders placed after our daily processing cutoff may be processed on the next available processing day.

Order Cutoff Time

Our daily order cutoff time is 2:00 PM Greenwich Mean Time (London).

2. Shipping & Transit Time

Standard Shipping: approximately 2–3 business days.

3. Total Delivery Time

Estimated total delivery time is approximately 3–5 business days, including order processing and transit.

Delivery estimates are not guaranteed and may be affected by carrier delays, public holidays, severe weather, high shipping volumes or other unforeseen circumstances.

4. Shipping Cost

Standard shipping is free for orders delivered within the United Kingdom.

5. Shipping Coverage

We currently provide shipping to customers throughout the United Kingdom.

6. Shipping Carriers

Orders may be delivered through established shipping carriers. The carrier may vary depending on the delivery address, package size, service availability and other requirements.

7. Shipping Confirmation & Tracking

Once your order has been dispatched, we may send a shipping confirmation email. Tracking information will be provided when available.

8. Shipping Address

Please make sure your delivery address is complete and accurate when placing your order.

Britoranza is not responsible for delays or delivery problems caused by incorrect, incomplete or outdated delivery information provided by the customer.

9. Delayed, Lost or Damaged Packages

If your package is delayed, appears to be lost or arrives damaged, please contact us as soon as possible with your order number and relevant details.

For damaged deliveries, photographs of the package and product may be requested to help us investigate the issue.

10. Delivery Delays

Although we aim to meet the estimated delivery times above, delays may occur due to circumstances outside our reasonable control, including carrier disruption, severe weather, public holidays, high parcel volumes or other unforeseen events.